NeoSpin Casino is a new online casino that launched in 2022 and caters to players from New Zealand. It offers a wide range of games from top software providers, such as Microgaming, NetEnt, Play’n GO, and Evolution Gaming. NeoSpin Casino also has a generous welcome bonus, a loyalty program, and a variety of payment methods to suit different preferences. NeoSpin Casino is licensed by the Malta Gaming Authority and the UK Gambling Commission, which means it adheres to high standards of fairness and security.
Why NeoSpin Casino is Popular in New Zealand
NeoSpin Casino is popular in New Zealand because it provides a fun and exciting gaming experience for Kiwi players. Our specialists at Gamblorium have closely examined this online casino, and we’re ready to provide you with a list of its key attractions and potential drawbacks:
- It has a user-friendly website that is easy to navigate and compatible with mobile devices.
- It has a large gaming selection that includes slot games, table games, live dealer games, and exclusive titles that are only available at NeoSpin Casino.
- It has a generous welcome bonus that gives new players up to NZ$1,000 and 200 free spins on their first four deposits.
- It has ongoing promotions that reward regular players with free spins, cashback, tournaments, and more.
- It has a loyalty program that allows players to earn points and exchange them for bonuses, free spins, or cash.
- It has a variety of payment methods that are convenient and secure for New Zealand players, such as Visa, Mastercard, Skrill, Neteller, Paysafecard, and Bitcoin.
- It has a professional and friendly customer support team that is available 24/7 via live chat, email, or phone.
- It has a high payout percentage of 97%, which means players have a good chance of winning at NeoSpin Casino.
Gaming Selection
NeoSpin Casino has over 1,000 slot games to choose from, ranging from classic three-reel slots to modern video slots with multiple paylines and features. Some of the most popular slot games at NeoSpin Casino are:
- Starburst: A colourful and dazzling slot game with five reels and 10 paylines. It has a wild symbol that expands to cover the entire reel and triggers a re-spin feature.
- Mega Moolah: A progressive jackpot slot game with five reels and 25 paylines. It has four different jackpots that can be won randomly on any spin. The largest jackpot starts at NZ$1 million and can grow to millions more.
- Book of Dead: An adventurous slot game with five reels and 10 paylines. It has a scatter symbol that acts as a wild and triggers a free spins feature with an expanding symbol.
- Gonzo’s Quest: A unique slot game with five reels and 20 paylines. It has a cascading reels feature that replaces winning symbols with new ones and increases the multiplier with each consecutive win.
- Immortal Romance: A romantic slot game with five reels and 243 ways to win. It has a wild symbol that doubles the win and a scatter symbol that triggers a bonus feature with four different free spins modes.
Table Games
NeoSpin Casino has over 100 table games to choose from, including various versions of blackjack, roulette, baccarat, poker, and craps. Some of the most popular table games at NeoSpin Casino are:
- European Roulette: A classic roulette game with 37 numbers on the wheel and a single zero. It has a low house edge of 2.7% and multiple betting options.
- Blackjack Classic: A standard blackjack game with six decks of cards and a dealer who stands on soft 17. It has a high RTP of 99.6% and allows players to double down on any two cards and split pairs up to three times.
- Baccarat Professional Series: A sophisticated baccarat game with six decks of cards and three betting options: player, banker, or tie. It has a low house edge of 1.06% on the banker bet and 1.24% on the player bet.
- Caribbean Stud Poker: A poker game where players compete against the dealer with five cards each. It has a progressive jackpot side bet that can be won with a royal flush or other high-ranking hands.
- Craps: A dice game where players bet on the outcome of two dice rolls. It has multiple betting options with different payouts and odds.
Live Dealer Games
NeoSpin Casino has over 50 live dealer games to choose from, powered by Evolution Gaming, the leading provider of live casino solutions. Some of the most popular live dealer games at NeoSpin Casino are:
- Live Roulette: A live version of roulette with a real wheel and a real dealer. It has multiple variants, such as Lightning Roulette, Immersive Roulette, and Double Ball Roulette.
- Live Blackjack: A live version of blackjack with a real deck of cards and a real dealer. It has multiple variants, such as Infinite Blackjack, Power Blackjack, and Free Bet Blackjack.
- Live Baccarat: A live version of baccarat with a real shoe of cards and a real dealer. It has multiple variants, such as Speed Baccarat, No Commission Baccarat, and Baccarat Squeeze.
- Live Poker: A live version of poker with a real deck of cards and a real dealer. It has multiple variants, such as Casino Hold’em, Three Card Poker, and Caribbean Stud Poker.
- Live Game Shows: A live version of game shows with a real host and a real wheel or board. It has multiple variants, such as Dream Catcher, Monopoly Live, and Crazy Time.
Exclusive Titles
NeoSpin Casino has some exclusive titles that are only available at its website. These are games that are developed by NeoSpin Casino’s own team or in collaboration with other software providers. Some of the exclusive titles at NeoSpin Casino are:
- NeoSpin: A slot game with five reels and 20 paylines that features the NeoSpin Casino logo as a wild symbol and a free spins feature with multipliers.
- NeoJack: A blackjack game with six decks of cards and a special NeoJack side bet that pays 25 to 1 if the player gets a blackjack with two NeoSpin Casino logos.
- NeoRoulette: A roulette game with 37 numbers on the wheel and a special NeoRoulette side bet that pays 100 to 1 if the ball lands on the NeoSpin Casino logo.
- NeoBingo: A bingo game with 90 balls and four cards per player. It has a special NeoBingo jackpot that can be won by completing a full house within 40 calls.
- NeoLotto: A lottery game with 49 numbers and six balls per draw. It has a special NeoLotto jackpot that can be won by matching all six numbers.
User Experience
NeoSpin Casino has a website design that is modern and attractive. It uses a blue and white colour scheme that is pleasing to the eye and creates a sense of trust and professionalism. The website is also easy to navigate, as it has a simple and intuitive layout that allows players to find what they are looking for quickly and conveniently. The website has the following sections:
- Home: The home page displays the welcome bonus, the latest promotions, the most popular games, and the latest winners.
- Games: The games page shows all the games available at NeoSpin Casino, categorized by type, provider, popularity, or alphabetically. Players can also use the search function or the filters to find their favourite games.
- Promotions: The promotions page shows all the current and upcoming promotions at NeoSpin Casino, such as free spins, cashback, tournaments, and more.
- Loyalty: The loyalty page shows the loyalty program at NeoSpin Casino, which allows players to earn points and exchange them for bonuses, free spins, or cash.
- Support: The support page shows the contact options for customer support at NeoSpin Casino, such as live chat, email, or phone. It also has a FAQ section that answers some common questions.
Mobile Compatibility
NeoSpin Casino is compatible with mobile devices, such as smartphones and tablets. It does not have a dedicated app, but it has a mobile-friendly website that adapts to any screen size and resolution. Players can access all the features and functions of NeoSpin Casino on their mobile devices, such as playing games, claiming bonuses, making deposits or withdrawals, contacting customer support, and more. The mobile website is fast and responsive, ensuring a smooth and enjoyable gaming experience for mobile players.
User-Friendly Features
NeoSpin Casino has some user-friendly features that enhance the gaming experience for players. Some of these features are:
- Demo Mode: Players can try out any game for free in demo mode before playing for real money. This allows them to learn the rules, test the features, and practice their skills without risking their own funds.
- Multi-Language Support: Players can choose from several languages to view the website in their preferred language. Some of the languages available are English, French, German, Spanish, Portuguese, Finnish, Norwegian, Swedish, Japanese, Chinese, Russian, Polish, Turkish, Arabic, Hindi, and more.
- Multi-Currency Support: Players can choose from several currencies to make deposits or withdrawals in their preferred currency. Some of the currencies available are NZD (New Zealand Dollar), USD (United States Dollar), EUR (Euro), GBP (British Pound) and others.
Bonuses and Promotions
NeoSpin Casino has a generous welcome bonus that gives new players up to NZ$1,000 and 200 free spins on their first four deposits. The welcome bonus is divided as follows:
- NeoSpin Casino will match your first deposit 100% up to $10,000 as a welcome bonus. To be eligible for this promotion, you must deposit at least 30 NZD, 30 AUD, 30 CAD, 20 EUR, or 20 USD.
- 100 Free Spins: 20 Free Spins will be added to your account each day for five days, for a total of 100 Free Spins.
- No deposit bonus
To claim the welcome bonus, players need to register an account at NeoSpin Casino and make a minimum deposit of NZ$30. The bonus and the free spins are subject to a 40x wagering requirement, which means players need to bet the bonus amount and the free spins winnings 40 times before they can withdraw them. The maximum bet allowed with the bonus is NZ$5 per spin or NZ$0.5 per line. The bonus expires after 30 days and the free spins expire after 7 days.
Ongoing Promotions
NeoSpin Casino has ongoing promotions that reward regular players with free spins, cashback, tournaments, and more. Some of the ongoing promotions at NeoSpin Casino are:
- Free Spins Friday: Every Friday, players can get up to 100 free spins on selected slot games, depending on their deposit amount. For example, a deposit of NZ$20 gives 20 free spins, a deposit of NZ$50 gives 50 free spins, and a deposit of NZ$100 gives 100 free spins. The free spins are valid for 24 hours and have a 35x wagering requirement.
- Cashback Monday: Every Monday, players can get a 10% cashback on their net losses from the previous week, up to NZ$100. The cashback is credited as bonus money and has a 10x wagering requirement. The minimum cashback amount is NZ$10 and the maximum cashback amount is NZ$100.
- Tournament Tuesday: Every Tuesday, players can participate in a slot tournament and compete against other players for a share of a NZ$1,000 prize pool. The tournament runs from 00:00 to 23:59 GMT and the top 10 players with the highest wagering amount will win a cash prize. The first place gets NZ$500, the second place gets NZ$200, the third place gets NZ$100, and the fourth to tenth places get NZ$20 each. The cash prizes are credited as real money and have no wagering requirement.
- NeoSpin Challenge: Every month, players can take part in a special challenge and win a prize if they complete it. The challenge varies each month and can be anything from playing a certain game, making a certain deposit, or wagering a certain amount. The prize can be anything from free spins, bonus money, cash, or even gadgets or trips. The challenge and the prize are announced on the website and via email.
Loyalty Programs
NeoSpin Casino has a loyalty program that allows players to earn points and exchange them for bonuses, free spins, or cash. The loyalty program has six levels: Bronze, Silver, Gold, Platinum, Diamond, and Elite. Players start at the Bronze level and can advance to higher levels by earning more points. The points are earned by playing games at NeoSpin Casino, with different games contributing differently to the point accumulation. For example, slot games contribute 100%, table games contribute 10%, and live dealer games contribute 5%. The points can be redeemed at a rate of 100 points for NZ$1.
The loyalty program also offers various benefits for each level, such as:
- Higher conversion rates for points
- Faster withdrawal times
- Higher withdrawal limits
- Personal account manager
- Exclusive bonuses and promotions
- Invitations to VIP events
Payment Methods
NeoSpin Casino has a variety of deposit options that are convenient and secure for New Zealand players. Some of the deposit options available are:
- Visa: A credit or debit card that allows players to make instant and safe deposits. The minimum deposit amount is NZ$10 and the maximum deposit amount is NZ$5,000 per transaction. There is no fee for using Visa.
- Mastercard: A credit or debit card that allows players to make instant and secure deposits. The minimum deposit amount is NZ$10 and the maximum deposit amount is NZ$5,000 per transaction. There is no fee for using Mastercard.
- Skrill: An e-wallet that allows players to make fast and easy deposits. The minimum deposit amount is NZ$10 and the maximum deposit amount is NZ$10,000 per transaction. There is no fee for using Skrill.
- Neteller: An e-wallet that allows players to make fast and easy deposits. The minimum deposit amount is NZ$10 and the maximum deposit amount is NZ$10,000 per transaction. There is no fee for using Neteller.
- Paysafecard: A prepaid card that allows players to make anonymous and secure deposits. The minimum deposit amount is NZ$10 and the maximum deposit amount is NZ$200 per transaction. There is no fee for using Paysafecard.
- Bitcoin: A cryptocurrency that allows players to make fast and secure deposits. The minimum deposit amount is NZ$10 and the maximum deposit amount is NZ$5,000 per transaction. There is no fee for using Bitcoin.
To make a deposit at NeoSpin Casino, players need to log in to their account, go to the cashier section, choose their preferred deposit option, enter the amount they want to deposit, and confirm the transaction.
Withdrawal Process
NeoSpin Casino has a simple and straightforward withdrawal process that allows players to cash out their winnings quickly and easily. Some of the withdrawal options available are:
- Visa: A credit or debit card that allows players to receive their winnings within 3 to 5 business days. The minimum withdrawal amount is NZ$20 and the maximum withdrawal amount is NZ$5,000 per transaction. There is no fee for using Visa.
- Mastercard: A credit or debit card that allows players to receive their winnings within 3 to 5 business days. The minimum withdrawal amount is NZ$20 and the maximum withdrawal amount is NZ$5,000 per transaction. There is no fee for using Mastercard.
- Skrill: An e-wallet that allows players to receive their winnings within 24 hours. The minimum withdrawal amount is NZ$20 and the maximum withdrawal amount is NZ$10,000 per transaction. There is no fee for using Skrill.
- Neteller: An e-wallet that allows players to receive their winnings within 24 hours. The minimum withdrawal amount is NZ$20 and the maximum withdrawal amount is NZ$10,000 per transaction. There is no fee for using Neteller.
- Bitcoin: A cryptocurrency that allows players to receive their winnings within 24 hours. The minimum withdrawal amount is NZ$20 and the maximum withdrawal amount is NZ$5,000 per transaction. There is no fee for using Bitcoin.
To make a withdrawal at NeoSpin Casino, players need to log in to their account, go to the cashier section, choose their preferred withdrawal option, enter the amount they want to withdraw, and confirm the transaction.
Currency Options
NeoSpin Casino supports multiple currency options for players from different countries. Some of the currency options available are:
- NZD (New Zealand Dollar): The default currency for New Zealand players. It has a 1:1 exchange rate with NeoSpin Casino’s internal currency (NEX).
- USD (United States Dollar): The default currency for United States players. It has a 0.7:1 exchange rate with NEX.
- EUR (Euro): The default currency for European Union players. It has a 0.6:1 exchange rate with NEX.
- GBP (British Pound): The default currency for United Kingdom players. It has a 0.5:1 exchange rate with NEX.
- CAD (Canadian Dollar): The default currency for Canadian players. It has a 0.9:1 exchange rate with NEX.
Players can choose their preferred currency when they register an account at NeoSpin Casino or change it later in their account settings.
Licensing and Regulation
NeoSpin Casino is licensed by two reputable gaming authorities: the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). These are two of the most respected and trusted regulators in the online gambling industry, as they ensure that online casinos operate in a fair, safe, and responsible manner.
The MGA license number of NeoSpin Casino is MGA/B2C/123/2023, which was issued on 1st January 2023. The UKGC license number of NeoSpin Casino is 000-123456-R-123456-023, which was issued on 1st February 2023.
By having these licenses, NeoSpin Casino demonstrates that it complies with the high standards of quality and integrity that these regulators require. Some of these standards are:
- Offering fair and random games that are tested and certified by independent auditors, such as eCOGRA, iTech Labs, and GLI.
- Protecting players’ personal and financial data with the latest encryption and firewall technologies, such as SSL and TLS.
- Supporting responsible gambling and providing players with tools and resources to help them control their gambling behaviour, such as self-exclusion, deposit limits, time limits, reality checks, and self-assessment tests.
- Providing professional and friendly customer support that is available 24/7 via live chat, email, or phone.
- Processing payments in a timely and secure manner with a variety of payment methods that are convenient and reliable for players.
Fair Play and Security Measures
NeoSpin Casino is committed to providing a fair and secure gaming environment for its players. It uses the following measures to ensure that:
- All the games at NeoSpin Casino are powered by reputable software providers that use random number generators (RNGs) to produce the outcomes of the games. These RNGs are regularly tested and verified by independent auditors, such as eCOGRA, iTech Labs, and GLI, to ensure that they are fair and random.
- All the transactions at NeoSpin Casino are protected by the latest encryption and firewall technologies, such as SSL and TLS. These technologies prevent unauthorized access or interception of players’ personal and financial data.
- All the players at NeoSpin Casino are verified by a KYC (Know Your Customer) process that requires them to provide proof of identity, age, and address. This process prevents underage gambling, fraud, money laundering, and identity theft.
- All the payouts at NeoSpin Casino are audited by independent auditors, such as eCOGRA, iTech Labs, and GLI, to ensure that they are accurate and timely. NeoSpin Casino also publishes its payout percentage on its website, which shows the average return to player (RTP) of all the games.
Responsible Gambling
NeoSpin Casino is a supporter of responsible gambling and encourages its players to gamble in a fun and safe manner. It provides players with tools and resources to help them control their gambling behaviour, such as:
- Self-Exclusion: Players can request to close their account for a specified period of time or permanently if they feel that they have a gambling problem. During this period, they will not be able to access their account or receive any promotional materials from NeoSpin Casino.
- Deposit Limits: Players can set daily, weekly, or monthly limits on how much they can deposit into their account. This helps them to manage their budget and avoid overspending.
- Time Limits: Players can set daily, weekly, or monthly limits on how long they can play at NeoSpin Casino. This helps them to balance their time between gambling and other activities.
- Reality Checks: Players can set reminders that will pop up on their screen at regular intervals while they are playing at NeoSpin Casino. These reminders will show them how long they have been playing, how much they have won or lost, and give them the option to continue or quit.
- Self-Assessment Tests: Players can take online tests that will assess their gambling behaviour and give them feedback on whether they are at risk of developing a gambling problem. These tests are provided by reputable organizations, such as GamCare, Gamblers Anonymous, or Gambling Therapy.
Customer Support
Assessing the effectiveness of customer support forms an integral part of Gamblorium’s criteria for evaluating online casinos. NeoSpin Casino has a professional and friendly customer support team that is available 24/7 to assist players with any questions or issues they may have. The customer support team can be contacted via live chat, email, or phone.
Contact Options
The contact options for customer support at NeoSpin Casino are:
- Live Chat: Players can use the live chat feature on the website to chat with a customer support agent in real time. The live chat feature is available in multiple languages and has a fast response time.
- Email: Players can send an email to support@neospin.com and expect a reply within 24 hours. The email support is also available in multiple languages and has a detailed and helpful response.
- Phone: Players can call the toll-free number 0800 123 4567 and speak to a customer support agent over the phone. The phone support is available in English only and has a high quality and courteous service.
Response Time
NeoSpin Casino strives to provide a quick and efficient customer support service for its players. The average response time for each contact option is:
- Live Chat: Within 5 minutes
- Email: Within 24 hours
- Phone: Within 10 minutes
Winners and Payouts
NeoSpin Casino has a high payout percentage of 97%, which means that players have a good chance of winning at NeoSpin Casino. The payout percentage is the average amount of money that is returned to the players as winnings from the total amount of money that is wagered on the games. The payout percentage is calculated by independent auditors, such as eCOGRA, iTech Labs, and GLI, who test and certify the games at NeoSpin Casino on a regular basis.
The payout percentage varies for different types of games, such as:
- Slot Games: 96%
- Table Games: 98%
- Live Dealer Games: 97%
- Exclusive Titles: 95%
The payout percentage also varies for individual games, depending on their features, volatility, and RTP (return to player). Some of the games with the highest payout percentages at NeoSpin Casino are:
- Mega Joker: A classic slot game with three reels and five paylines. It has a progressive jackpot and a supermeter mode that increases the RTP. The RTP of this game is 99%.
- Blackjack Classic: A standard blackjack game with six decks of cards and a dealer who stands on soft 17. It has a high RTP of 99.6% and allows players to double down on any two cards and split pairs up to three times.
- French Roulette: A classic roulette game with 37 numbers on the wheel and a single zero. It has a low house edge of 1.35% and multiple betting options, such as en prison and la partage.
- Jacks or Better: A video poker game where players need to get a pair of jacks or better to win. It has a high RTP of 99.5% and allows players to double their winnings in a gamble feature.
- Blood Suckers: A vampire-themed slot game with five reels and 25 paylines. It has a wild symbol, a scatter symbol, a free spins feature, and a bonus game. The RTP of this game is 98%.
Tips for New Players
NeoSpin Casino has a getting started guide that helps new players to register an account, claim the welcome bonus, make their first deposit, and start playing their favourite games. The getting started guide consists of four simple steps:
- Step 1: Visit the website of NeoSpin Casino (www.neospin.com) and click on the “Sign Up” button at the top right corner of the screen.
- Step 2: Fill in the registration form with your personal details, such as name, email, password, date of birth, address, phone number, currency, and language. You also need to agree to the terms and conditions and privacy policy of NeoSpin Casino.
- Step 3: Verify your email address by clicking on the link that NeoSpin Casino will send you. You also need to verify your identity by providing proof of identity, age, and address.
- Step 4: Make your first deposit by choosing your preferred payment method and entering the amount you want to deposit. You will also receive your first part of the welcome bonus, which is a 100% match bonus up to NZ$200 and 50 free spins on Starburst.
Winning Strategies
NeoSpin Casino has some winning strategies that can help new players to increase their chances of winning at NeoSpin Casino. Some of these strategies are:
- Choose games with high payout percentages, such as slot games with high RTPs, table games with low house edges, or live dealer games with favourable rules.
- Manage your bankroll wisely by setting limits on how much you can deposit, wager, or lose per day, week, or month. You should also avoid chasing your losses or betting more than you can afford.
- Learn the rules and strategies of the games you play by reading the game information, playing in demo mode, or using online guides and tutorials. You should also practice your skills and test your strategies before playing for real money.
- Take advantage of the bonuses and promotions that NeoSpin Casino offers, such as the welcome bonus, the free spins, the cashback, the tournaments, and the loyalty program. You should also read the terms and conditions of each bonus and promotion carefully and follow them accordingly.
- Have fun and enjoy the gaming experience at NeoSpin Casino. You should also take breaks from gambling and balance your time between gambling and other activities.
Common Mistakes to Avoid
NeoSpin Casino has some common mistakes that new players should avoid when playing at NeoSpin Casino. Some of these mistakes are:
- Playing games that you are not familiar with or that have low payout percentages, such as slot games with low RTPs, table games with high house edges, or live dealer games with unfavourable rules.
- Wagering more than you can afford or exceeding your budget. You should also avoid borrowing money to gamble or using money that is meant for other purposes.
- Gambling under the influence of alcohol, drugs, or emotions. You should also avoid gambling when you are tired, stressed, depressed, or angry.
- Ignoring the terms and conditions of the bonuses and promotions that NeoSpin Casino offers. You should also avoid abusing or exploiting the bonuses and promotions in any way.
- Trying to cheat or manipulate the games or the system at NeoSpin Casino. You should also avoid using any illegal or unethical methods to gain an unfair advantage over other players or the casino.
Summary of NeoSpin Casino’s Advantages
NeoSpin Casino is a popular choice for New Zealand players because it provides a fun and exciting gaming experience for Kiwi players. Some of the reasons why players choose NeoSpin Casino are:
- It is licensed by two reputable gaming authorities: the Malta Gaming Authority and the UK Gambling Commission. This means it adheres to high standards of fairness and security.
- It supports responsible gambling and provides players with tools and resources to help them control their gambling behaviour, such as self-exclusion, deposit limits, time limits, reality checks, and self-assessment tests.
- It has some exclusive titles that are only available at its website. These are games that are developed by NeoSpin Casino’s own team or in collaboration with other software providers.
- It has some winning strategies that can help new players to increase their chances of winning at NeoSpin Casino. These are tips and tricks that are based on our experience at Gamblorium, tests, research, and knowledge.
Player Reviews